Feedback
What clients said, in their own words.
Every quote below is verbatim. Sentences are trimmed, nothing is reworded, and clients choose whether their feedback is published at all. Names are withheld and each is described by sector instead, because most of this work sits under an agreement that does not allow naming the site.
In their words
Every piece of feedback we have permission to publish.
Not a selected highlight reel from a longer list. This is all of it.
Alin focused on our Google Business Profile, citations, and local signals, which quickly improved our visibility in the map pack. He is professional, transparent, and results-oriented.
He delivered clear, effective guidance on improving our taxonomy, speeding up image-heavy pages, and strengthening internal links. The results showed in better indexing and visibility.
Over the last few months, we've seen better Google rankings, more visitors to our website, and a noticeable increase in enquiries.
Method
What we edit, and what we will not.
Testimonials are the easiest thing on any agency site to invent, so here is exactly how these were handled.
Trimmed, never reworded
- Quotes cut to their strongest sentences
- Every remaining word is the client's own, in order
- Full versions kept on file
- Only other edit: "He" became "Alin", at that client's instruction
Publishing is the client's call
- The form asks to publish and defaults to no
- Criticism invited, and private feedback stays private
- Not a complete record, only what clients let us show
Anonymised by sector
Most of this work sits under agreements that do not permit naming the client or the domain, which is also why the case studies on the work page describe sites without naming them. A sector and a location is as specific as it gets.
No review schema, on purpose
- No Review or AggregateRating markup on this page
- Self serving review markup is what Google enforces against
- Removing it closed a client's Search Console issue
- Adding it for a star would contradict both
All 3 carry a five star rating, which is worth reading with the caveat above: this shows the feedback we were allowed to publish, not a sample of everything received.
Worked together?
Tell us how it went.
Criticism is more useful than praise, and nothing is published unless you tick the box saying it can be. The form is kept out of the menu and out of the index because an open feedback form fills up with spam, but if you are a client, here it is.
Book me
Tell us what is broken.
Send the symptom and the URL. You get a clear answer on whether it is worth fixing, roughly what it takes, and whether we are the right people for it.